Shipping policy
Shipping Policy
Thank you for shopping with ScrollFindsShop. We partner with trusted fulfillment suppliers to process and ship orders directly to our customers. Every order includes tracking once it has been dispatched.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
During high-demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
- United States: 7–15 business days
- Canada & Europe: 7–18 business days
- International Orders: 10–25 business days
Some products may ship from different warehouse locations. If your order contains multiple items, they may arrive in separate packages.
Shipping Confirmation & Tracking
Once your order ships, you will receive an email with tracking information. Please allow 2–5 days for tracking updates to appear.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Delayed Packages
If your order is significantly delayed or lost during transit, please contact us and we will work with the shipping carrier to help resolve the issue as quickly as possible.
Customs & Import Duties
International customers may be responsible for customs fees, import duties, or taxes required by their country. These charges are determined by local customs authorities and are not included in our product or shipping prices.
Need Help?
For any shipping-related questions or concerns, please contact us:
Email: support@scrollfindsshop.com
Phone: (432) 209-5370
Business Hours: Monday-Friday, 9:00 AM-5:00 PM Central Time
We appreciate your patience and thank you for choosing ScrollFindsShop.